Custom Lighting Service

At VivaLinkTrade, we understand that every space is different.
That’s why we offer custom lighting support for selected products to help customers find lighting solutions that better fit their interior design and installation requirements.

Whether you are furnishing a home, designing a commercial space, or working on a renovation project, our team is happy to assist with customization requests whenever possible.

Customization Options

Depending on the product model, customization options may include:

  • Custom hanging length
  • Extended rods or cables
  • Different fixture sizes
  • Finish or color variations
  • Lighting configuration adjustments
  • Multi-tier chandelier modifications
  • High ceiling installation solutions

Customization availability may vary by product.

Suitable Projects

Our custom lighting service is commonly requested for:

  • Living rooms
  • Staircases
  • Entryways
  • Dining rooms
  • High ceiling spaces
  • Interior design projects
  • Hospitality and commercial spaces

How the Process Works

Step 1 — Send Your Request

Contact us with:

  • Product link or product name
  • Desired size or specifications
  • Ceiling height or installation space details
  • Reference images (if available)

Step 2 — Review & Confirmation

Our team will review your request and confirm:

  • Available customization options
  • Estimated production timeline
  • Pricing adjustments if applicable

Step 3 — Production

Once details are confirmed, production or preparation will begin.

Customized products may require additional processing time depending on the complexity of the request.

Important Notes

  • Custom orders may require longer production times than standard orders.
  • Some customization requests may not be available for all products.
  • Slight variations in handcrafted or customized fixtures may occur.
  • Customized products may not be eligible for cancellation or return once production has started.

Installation Recommendations

For large or customized chandeliers, we recommend:

  • Professional installation
  • Confirming ceiling support capacity
  • Reviewing dimensions carefully before purchase

If you are unsure which size or hanging configuration is best for your space, our team can help provide general recommendations based on your ceiling height and room dimensions.

Contact Us

To request a custom lighting solution, please contact:

VivaLinkTrade
Email: support@vivalinktrade.com
Website: www.vivalinktrade.com

Business Address:
555 S Flower St, Suite 1505
Los Angeles, CA, 90071
United States

Customer Support Hours:
Monday – Friday
9:00 AM – 6:00 PM (PST)

We appreciate your interest in VivaLinkTrade and look forward to helping you create lighting that fits your space and style.
A warm, spacious living room with a sculptural glass chandelier, soft neutral seating and tall windows

Bespoke lighting

Made for
your space.

Thoughtful proportions. Refined finishes. Lighting that feels like you.

Begin your project

A personal approach

Every detail, considered.

For homeowners, designers and commercial spaces. Custom options depend on the selected fixture.

The right proportion

Explore sizes and hanging lengths for your room and ceiling height.

A personal finish

Share your preferred material, finish and inspiration.

Personal support

Clear specifications, agreed timelines and care beyond delivery.

  1. Share your brief.
    Tell us about your space, selection and requirements.
  2. Refine the details.
    Review feasibility, pricing and lead times with our team.
  3. Bring it to life.
    Approve the details before ordering or production.

Start a conversation

Tell us what you have in mind.

* Required. Reference images may be emailed separately.

We use your details to reply to this inquiry. Privacy policy.

support@vivalinktrade.com
Mon–Fri, 9 am–6 pm Pacific Time

Warranty, shipping & returns

2-year warranty support. Confirm coverage for your selected fixture in your quote.

Free standard U.S. shipping. Custom production and delivery timelines are confirmed before ordering.

Eligible returns may be requested within 30 days. Items must be unused, uninstalled and in original packaging. Custom and special-order restrictions may apply; confirm before approving production.

Shipping policy · Return policy · Contact us